We're here to help.
By Phone: 📞 1-800-208-9300 (Call/Text)
By Email: 📩 firstname.lastname@example.org
By Chat: ⌨️ ➡
By Mail or Courier Pigeon:
1621 Central Avenue
Cheyenne, Wyoming 82001
Flames Depot is dedicated to the highest level of customer service. Every order is processed and reviewed meticulously so you can shop with confidence. We are located in majestic Wyoming and would love the chance to speak with you. Here's how you can reach us!
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Message to our customers:
As you may be aware, all retailers and manufacturer's are experiencing heavy delays in shipments and orders. We understand any frustration that this may cause you. It is our promise that we are working diligently with all manufacturer's and vendors to get your order out as fast as possible.
Why are orders being affected? It is because major ports around the world are still working at a reduced capacity following the COVID-19 pandemic. Containers typically sit at a port for about 3 weeks before being unloaded. Though most of our brands or U.S. Based Companies, some parts are required to be imported.
We are meeting this challenge on your behalf with a laser-like focus. We are working towards more long-term solutions so you can experience all Flames Depot products with the ones you care about like you want to. We greatly appreciate you, your family, and most importantly, your trust in us.